30-Day Confidence Reset — Terms & Conditions

CLIENT COACHING AGREEMENT

30-Day Confidence Reset
Coach: Jacquie Case – Confidence & Mindset Coach

Program Outline- This Coaching Agreement covers participation in the 30-Day Confidence Reset Program, which includes:

• 4-Hour Group Workshop (online or in-person)

• Four (4) x 1:1 Coaching Sessions (1 hour each, weekly)

• Guided learning and resources based on the C.A.S.E Method:
  Clarity – Awareness (Without Judgement) – Strategies – Empowerment

The purpose of this program is to improve confidence, self-awareness, emotional resilience, communication and personal growth.

Coaching Approach & Techniques

Coaching is tailored to the needs of each client. The coach is trained and qualified in multiple approaches, which may be used as appropriate:

• NLP (Neuro-Linguistic Programming)

• IEMT (Integral Eye Movement Therapy)

• RST (Rapid Solution Therapy)

• Mindfulness

• Sound Bath & Relaxation Techniques

• Reiki (Energy Balancing)

• CBT-informed mindset coaching

• EFT (Emotional Freedom Technique)

• Relationship psychology & communication

• Career & life direction coaching

• Hypnotherapy (light guided transformational work)

These techniques are used for personal development, not for therapy or medical treatment.

Important Disclaimer

• Confidence coaching is not psychotherapy or mental health treatment.

• No diagnosis or medical advice is provided.

• Coaching is for individuals who are emotionally stable enough to engage in personal development.

• If the client is currently under the care of a GP, mental health professional, or taking prescribed medication for mental health reasons, they must inform the coach before coaching begins.

If the coach believes therapy or mental health support is more appropriate, a referral may be recommended.

Emotional Safety & Personal Responsibility

Coaching can bring up new thoughts, memories, and emotions. This can sometimes feel uncomfortable — this is a natural part of growth.

By joining this program, the client agrees that:

• They are responsible for their own emotional wellbeing and decisions.

• The coach supports reflection and self-awareness, but cannot be held responsible or liable for emotional responses, personal decisions, or actions taken during or after coaching.

• Emotional discomfort does not equal harm and is part of the transformation process.

Client Commitment

To benefit fully from coaching, the client agrees to:

• Attend all scheduled sessions on time.

• Participate actively and honestly.

• Complete any reflection activities or exercises provided.

• Ask questions when clarification is needed.

• Take responsibility for personal choices and changes.

The coach agrees to:

• Provide a supportive, non-judgemental, confidential coaching environment.

• Use professional skills and coaching methods to support growth.

• Respect privacy and maintain confidentiality (unless required by law for safety).

Confidentiality - All discussions remain confidential except where:

• There is risk of harm to the client or others.

• There is a legal requirement to disclose information.

No sessions will be recorded without mutual consent.

Scheduling & Cancellation Policy

• 24 hours’ notice is required to reschedule a session.

• Sessions missed or cancelled without notice may not be rescheduled.

• The program must be completed within 30 days unless agreed otherwise.

Payment & Refunds

• Payment is required before the program begins.

• Once the program has started, no refunds are provided.

• This policy is in place to support commitment and consistency.

Liability

The client understands that results depend on their personal effort, readiness, and engagement.
The coach makes no guarantee of specific outcomes.

The client agrees not to hold the coach liable for any decisions, actions, or results that arise from the coaching process.

Confidentiality & Copyright: All materials and discussions are confidential and remain the property of Jacquie Case Confidencecoachinguk. Sharing or reproducing them without permission is not allowed.

By signing up, both parties confirm that they have read, understood, and agree to the terms of this Coaching Agreement.

Any questions please contact Jacquie at info@confidencecoachinguk.com 07940909708.