If you've ever opened a bill and thought, "This can't be right!" — you're not alone. Whether it’s unauthorized charges, duplicate billing, or incorrect interest rates, this on-demand class will teach you how to spot, dispute, and resolve billing errors with confidence and legal precision.

In this pre-recorded session, you’ll learn how to apply the Fair Credit Billing Act (FCBA) and related laws to protect your finances. You'll gain access to ready-to-send dispute templates, tips for gathering supporting evidence, and strategies to hold creditors accountable when they fail to correct errors.

Perfect For:

• Everyday consumers dealing with billing mistakes on credit cards or loan statements

• Victims of unauthorized charges, duplicate fees, or incorrect billing dates

• People who’ve been ignored by customer service and need next steps

• Consumers preparing to escalate disputes to the CFPB, FTC, or small claims court

• Taught by a consumer law educator and advocate with real-world experience

• Understand what to do if your dispute is ignored or denied

• Understand timelines and creditor obligations

• Breakdown of the Equal Credit Opportunity Act (ECOA) & Fair Credit Building Act (FCBA)