STOP reacting to debt collectors and start understanding the game they’re actually playing.

Most consumers panic when they receive collection letters, credit reporting notices, lawsuits, or settlement offers.

That’s exactly what debt collectors are counting on.

In this live training, Consumer Law Advocate Rebecca Symone will break down the collection process from the collector’s perspective and show consumers how to identify potential violations, preserve evidence, and respond strategically.

In this class we will discuss:

✔ How debt collectors acquire and use consumer information

✔ The purpose of collection letters and why timing matters

✔ Common debt collection tactics consumers misunderstand

✔ Debt validation notices and what consumers should be looking for

✔ Credit reporting issues that may create legal claims

✔ Documentation strategies that strengthen consumer disputes

✔ How to recognize when a collector’s actions may violate federal law

✔ When to escalate disputes and when not to

✔ Live case examples and practical enforcement concepts

This training is educational in nature and is designed to help consumers better understand their rights under federal consumer protection laws.

Includes:
• Live Training
• Live Q&A Session
• Replay Access
• Downloadable Resource Guide

Whether you’re dealing with collections now or simply want to understand how the system works, this class will give you a framework for analyzing debt collection activity with confidence.