If you’ve ever wondered, “How do we improve patient care when we’re overwhelmed and understaffed?” or “How can we connect what we do with our purpose when we feel unseen and unheard?” this course is for you.

If you’ve asked questions like “What is patient safety, really?”, “Isn’t patient safety just following protocols?”, or “What does our patient safety team actually do?” — you’re not alone. This course is designed to make patient safety more understandable, practical, and relevant to your everyday work.

What's Included

• Up to 4 hours CPPS Continuing Education (IHI-approved)

• Digital Companion Workbook designed to to guide reflection and learning

• Certificate delivered via email after completing a post-course survey with attestation

A printed Companion Workbook is also available on Amazon for those who prefer a physical copy while working through the course.

Course Content

This course includes three lessons:

• The Discipline of Patient Safety 101

• Impacting Patient Safety Today

• Cause Analysis: Diving Beneath the Surface of a Bad Outcome

Course Objectives

The Discipline of Patient Safety 101 – Gain a clearer understanding of patient safety as a discipline focused on reducing and preventing harm.

Impacting Patient Safety Today – Identify actions you can take immediately within your role to support safer care.

Cause Analysis: Diving Beneath the Surface of a Bad Outcome – Learn how looking beneath the surface of adverse events leads to more sustainable system-level solutions.

This course is approved for up to 4 hours CPPS Continuing Education by the Institute for Healthcare Improvement.

About the Workbook

A digital version of the Companion Workbook is included with the course and is designed to support reflection as you move through each lesson.

For those who prefer a physical copy, a printed Companion Workbook is available on Amazon.

Many participants choose to follow along digitally, while others prefer to write and reflect using the printed version — either approach works well.