THE RETAINER RULE - Deposits vs Retainers
Most beauty pros don’t realize this:
💸 A deposit doesn’t always legally cover your time.
Clients can demand a refund — and win.
If you’ve ever had:
– A no-show
– A last-minute cancel
– A chargeback you didn’t win…
⚠️ Then you need to stop calling it a “deposit.”
A non-refundable retainer isn’t just better language — it gives you legal footing.
📄 I’ve made a free cheat sheet for estheticians, lash techs, MUA’s and beauty pros:
✔️ The actual difference (in plain English)
✔️ Retainer policy examples
✔️ How to add it to your intake form
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