The Seven Steps for Highly Effective Employee Training & Coaching
Follow these seven steps for training and coaching employees and dramatically improve the effectiveness of your training and coaching, and ultimately the performance of employees.
More than ever, ongoing training, development, and coaching of employees is essential for organizational and business growth and success.
It’s the responsibility of the manager or supervisor to ensure that employees are being trained properly. If the task of training is being delegated to an employee, then that employee needs to be taught the seven steps.
I’ve created a worksheet that you can use to plan out the seven steps. It helps when you write things down rather than trying to think them through. Writing it down makes it a commitment and clarifies what needs to be done.
Anyone can follow these steps and map out a training plan, whether it be for a manual task, a technical skill, or even behavioral training such as active listening.
It’s great to follow these steps when delegating a new task or responsibility to someone. Delegation is different than simply assigning tasks to someone. Delegation involves new levels of responsibility or skill development, and thus training should always be considered for successful delegation.