PENSIGHT LTD TERMS OF SERVICE

TERMS

These Terms of Service (Terms) govern your use of the Pensight service (the “Service” or “Pensight”) provided by Pensight Ltd (the “Company”) and constitute a contract between you and the Company. These terms govern your access to and use of Pensight, and any content (video, sound, text, graphics, or other materials sent, received, stored or otherwise appearing in the Service, collectively referred to as "Content"). Parts of the Service may display Content that is not Pensight’s (“User Content”). Such content is the sole responsibility of the person or entity that has made it available. When "Content" is used in this document, it refers to both content provided by Pensight and User Content collectively, unless otherwise specified.

By registering for, accessing and/or using Pensight and/or any part of the Service, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing Pensight or any part of the Service. The materials contained in Pensight are protected by applicable copyright and trademark law.

Pensight Ltd may revise these terms of service at any time without notice. By using Pensight you are agreeing to be bound by such revisions or modifications. You are responsible for reviewing these Terms periodically. Your continued use of the Services after the effective date of the change or modification of these Terms will constitute your acceptance of the revised Terms. If you don’t agree to the new Terms, you must stop using your account before they take effect, and inform Pensight (info@pensight.com) to delete your account, otherwise the use of the Service and Content will be subject to the new Terms.

AGE LIMITATIONS

You declare that by acceptance of these Terms and/or by using the Services you are at least 18 or older. You may not use Pensight and may not accept these Terms if you are a person barred from using Pensight or providing the Services under the laws of the country in which you are resident or from which you use Pensight.

SERVICE

Pensight offers a service that allows Clients to connect with and pay Experts for advice and personalised mentorship (“Expert Services”). Expert Services are not provided, delivered, owned, controlled, created, managed, or vetted by Pensight, and Experts are fully responsible for their content and Expert Services. Any and all Expert Services transactions between the Expert and the Client are limited to these two parties, Pensight is not a party in the transaction between Experts and Clients (collectively “Users”), and is not acting as an agent to any party, except for capturing Service Fees. Pensight does not have any control over and does not endorse any Expert Services.

Pensight account enables you to use the Service as an Expert, to provide Expert Services, or as a Client, to seek Expert Services. Pensight does not vet, verify, or endorse any Users, their identity, truthfulness or  trustworthiness, or any content or information uploaded or created by Users (“User Content”). 

You declare that by using Pensight you agree that any part of the Service can be changed, modified, or discontinued without notice and for any reason, without liability for any kind to Pensight.

CONTENT

For any content you upload, submit, or post through Pensight, you retain your rights. You agree and acknowledge that Pensight may use any content created on Pensight in any way Pensight seems fit, at its sole discretion.

You are responsible for any information, data, video, audio, graphics, links, text, or content you upload to Pensight, and for its compliance to the law and these Terms. As an Expert, you are solely and fully responsible for providing Expert Services to Clients.

We do not endorse any content expressed via the Service. We do not guarantee its accuracy, reliability, or truthfulness. Pensight will not be liable for any User Content, or any damage caused by the use of User Content created, uploaded, displayed, or distributed via Pensight. You understand and agree that by using Pensight you might be exposed to content that might be inaccurate, offensive, mislabelled or in any other way inappropriate.

We reserve the right to access, read, edit, remove or disclose any content as we determine necessary to comply with any applicable regulation, law,  or legal process, investigate any potential violations or enforce these Terms, investigate and address any security or technical issues, address fraud, answer user support inquiries, or protect our, our user, or public safety, to protect our rights and property. Pensight reserves the right to remove or restrict access to any content that is not accurate, contains unauthorized disclosure of personal information, violates these terms or any applicable law.

Other Prohibited Content includes, without limitation:
- Any content that infringes or violates intellectual property rights of any third party
- Any content that is offensive, such as content that harms minors in any way, includes or links to child pornography, racist, bigotted, discriminatory, hateful, libelous, violent, harassing, or otherwise objectionable or obscene content.
- Any content that solicits passwords or any other personal data from Pensight or the users.
- Any content that includes or links to pornographic or sexually explicit material.
- Any content that includes unauthorised advertising, spam, or any other form of solicitation.
- Any content that includes computer code, viruses, files or programs that could harm, disrupt, or limit any computer software or hardware.

You shall not use Pensight in any way for sharing, posting, uploading, or making available in any other way any Prohibited Content. You shall not use Pensight for any unlawful activities not otherwise mentioned in these Terms. You shall not impersonate anyone else when using Pensight or engaging in any of its Services.

You agree that any content you upload to Pensight follows any applicable law, including but not limited to data protection laws and privacy laws.

LICENSE

Pensight grants you a personal, non-commercial, royalty-free license to use Pensight in accordance with these Terms. Under this license you may not use Pensight to:

- Access, attempt to reverse engineer, or breach any software or internal computer systems contained in Pensight including any subcontracted services.
- Modify, copy, remove any copyright, or create derivative works of any materials or content made available via Pensight.
- Use the Service for any commercial purpose, redistribute, resell, sublicense, or in any way transfer rights to any part of Pensight.

Pensight reserves the right to automatically terminate this license if you violate any of these restrictions at any time.

SERVICE FEES

If you are an Expert, you agree to a Service fee of 20% of the sums you are entitled to receive from Clients.

Pensight reserves the right to amend the Service Fees at any time. Pensight will provide Experts with a reasonable notice of any changes to the Service Fees before their effective date. No bookings made prior to the effective date will be affected by such changes.

Pensight uses Stripe Inc. (“Stripe”) for payment processing and storing of credit card information, which are subject to Stripe Services Agreement. By using Pensight and agreeing to these terms, you agree to be bound by the Stripe Services Agreement. Stripe Services Agreement may be amended by Stripe from time to time.

By using Pensight and agreeing to these terms and conditions, you agree to provide Pensight accurate and complete information about your business, and authorise Pensight to share this information and any information related to transactions and your use of Stripe payment processing services with Stripe. Each party is responsible for paying any taxes, duties or fees for which such party is legally responsible.

Service Fees are collected by Stripe on behalf of Pensight. Service Fees are deducted before the payout is made to the Expert. Service Fees are non-refundable. Experts receive their payouts within 7 days of the completion of a Meeting or Question on Pensight.

PRIVACY AND PERSONAL DATA

By using Pensight you agree to receive communication from Pensight via email, SMS, or other. Such communication includes but is not limited to administrative messages and announcements, reminders, updates, and other information about the Service. It may include promotional material.

REFUNDS

Refunds may be granted to Clients upon sending a detailed description of the reason for the refund sent to info@pensight.com, within 7 days of payment date. Each refund request shall be evaluated by Pensight and its validity determined on a case-by-case basis.

You agree that Pensight can deduct the refund from the Expert’s payout and seek to recover the money on behalf of the Client if that is not possible.

WARRANTY

Pensight does not guarantee that the Service will be free from errors, security vulnerabilities, defects, or that the Service will run without interruptions. You agree to use Pensight at your own risk, and acknowledge that Pensight does not provide any warranty. You acknowledge that Pensight does not guarantee security of the Service or communications done via the Service, and that the risks associated with it are at your own responsibility.

Pensight will not be liable for any loss or damages (including, but not limited to incidental, consequential, or indirect damages, loss of business profits or opportunities, loss of information or data) under any legal theory, or arising, without limitations, out of contract, negligence, tort, warranty, or otherwise.

TERMINATION

You may contact us at info@pensight.com in order to stop using Pensight and delete your account, and you can do it at any time. Pensight reserves the right to terminate your account and these Terms at any time and with immediate effect. You agree that Pensight does not need to provide you with a notice before terminating your account. From the moment of termination, you shall have no further right to use the Service or any content in it. Pensight shall not be liable to any compensation, refunds, reimbursements, or compensation of expected returns upon termination of the account. You shall not be entitled to any refunds if you breach these terms.

INTELLECTUAL PROPERTY RIGHTS

Pensigh is the exclusive owner of any rights related to the Service. All the content related to the Service is protected by copyright intellectual property rights globally. You acknowledge that you are not granted any intellectual property rights in the Service or in the content owned by the Service.

MORE INFORMATION

If you have any further questions, or need to contact Pensight, you can do so via info@pensight.com