1:1 Session - How It Works And How To Set It Up

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What are 1:1 Sessions  for?

You can off clients scheduled 1:1 video sessions — paid or free. Anything from free exploratory calls to

How do 1:1 Sessions work?

When you create the session offer, clients will be able to request a time with you picking a slot from your defined availability. You can decide if you want the sessions to be confirmed automatically or require your manual confirmation. We send automatic email notifications, confirmations, and calendar invites to both you and your client.

Video calls happen inside Pensight in your browser. There is also a client chat, ability to record, share recordings with your client, and make private notes that are only visible to you. We authorise client’s payment during the booking so you always know that the meeting request is paid for.

If you don't have good connection there is also a dial-in option where you can call in from your phone and still participate in the call.

What else I should know?

You can define your availability in the Calendar page. You can also adjust minimum notice period (the minimum time before the call when the clients are allowed to request your time) and maximum notice period (how far in the future clients can request your time) there and add your mobile number for automated reminders.

When your clients request a time with you they also get an option to enter their mobile number to receive call reminders.

Still have questions? We're here to help! Chat with us here.

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